1. Scope of This Policy
This page provides general routing information for refund-related inquiries. It does not create a universal refund guarantee.
2. Portfolio Companies
Each portfolio company may provide different services and may maintain separate ordering, cancellation or refund terms.
3. Refund Requests
Contact the relevant business with order or service details. Eligibility is assessed according to the applicable service and company terms.
4. Eligibility
Eligibility may depend on the product or service, delivery status and circumstances of the request.
5. Completed or Delivered Services
Completed, consumed, customized or delivered services may be treated differently under applicable company-specific terms.
6. Third-Party Services
Links may lead to portfolio-company or third-party websites whose own terms and privacy practices apply.
7. Cancellations and Changes
Cancellation or modification options depend on the business, service and order status.
8. Website Disclaimer
ST Media Group does not guarantee outcomes from third-party services or external websites.
9. Contact
Questions may be sent through the ST Media Group contact page.
Need clarification?
Contact ST Media Group for help identifying the relevant business or support route.